The Covid-19 pandemic had a profound effect on everyone, globally. But the most affected were the IT departments. In just few days, office buildings emptied as staff disappeared. IT services suddenly had to support an almost entirely remote workforce. Adding to the complexity, they also left to work at home, making user support difficult, and normal operations almost impossible.
However, we did try our best to establish the connectivity within the team across multiple locations as fast as we could making sure that the work stands uninterrupted for our clients.
With the start of 2021 comes mixed emotions: a relief that the painful year has ended, exhaustion, and yes, even hope. A hope that the offices will be re-populated back to previous levels. But, in reality, many companies have decided to become completely virtual, eliminating any offices for an eventual return, while some have decided to keep the staffing in offices to minimal.
Here’s what to expect from us in 2021:
1) Excited to move back to work together; this time our own new OFFICE
Even as the concept of work from home is to stay, we are planning to start the new office at the earliest, ensuring all safety measures are adhered. We miss working together as a team and under one roof. Construction of our new office is going on very rapid pace. We are so excited as a team to work as a UNIT again
2) Targeting 50% revenue growth from new Leads
We have signed up multiple projects at start of this year, already! Also, we are receiving a lot of potential leads, which makes us believe this year is going to be very promising. We are also expanding our Marketing team, which will help in getting many more leads and help in achieving in our target of maximizing the revenue growth from the new leads.
3) Focus on Process Improvement
We work hard on improving the processes internally that’d build capabilities and tools to increase the productivity and quality of our work on a regular basis. This year we are planning to address everything more aggressively and going to setup a dedicated team for this purpose; a team that will work on different areas of project pipeline to improve the delivery and quality of the work, while also helping in reducing the time to market for clients and thus making it possible for us to do multiple projects simultaneously. The focus, this year is also on reducing the cost and giving it back!
4) Double the team size
We are already hiring very aggressively across multiple locations. With the increase in demand, we are sure that this trend will continue for the whole year. We are keen to see many new faces that’d join our family and make it the most memorable year.
5) Learning never stops at Iotasol
Learning is a constant process; each day we learn something which is new and different! This year, along with hiring new people, we’d want to ensure everyone (old and new) learn and grow. This learning can be both personal as well professional, helping us to stay a step ahead of our competitors. We are also planning to have a dedicated R&D department which will work on researching new technologies and also helping in building tools and utilities which can help in reducing the overall time of development and improve the quality of end product at the same time.
6) Targeting new geographical locations
We already have clients from Australia, Canada, the U.S.A, India, and few parts from the European countries. This year we want to target deeper and broader across the globe and have many projects; small as well as big!
7) Enhancing our customer service
While, we have a 90% success rate while it comes to customer satisfaction, we want it to be beyond 100% this year. We are already working on improving things that’d help us in doing this and hope the word spreads far and wide.
We are very hopeful that the first year of a new decade brings a lot better and exciting things for us as a company. With better opportunities and new faces becoming part of the team, and never-ending focus on learning and evolving on quality and processes, we at Iotasol are buckled up to ensure that we give you our best, every single time.
However, we would really want to hear from you as to what are you expecting from us and we’d surely try to in cooperate that in our planning. Your suggestions and continuous support have always acted like a catalyst behind our success over the last decade. Looking forward to continue that in this year as well.
Feel free to write us at email@example.com and let us know!
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