As the technology landscape is expanding, iBAG wanted to offer the next level of service to its customers using an app-based platform that is easy to use and also improvise the operations handled by their staff.

Iotasol built a mobile app for customers to place orders for pick up and deliver, where the drivers would get notified of the latest orders. It also helps them to navigate to pick up all the new orders that come through. A desktop-based point of sale was also created to manage the operational flow as well as face to face orders.

iBAG is first in class to offer an app-based pick-up and delivery service across Australia. With their best services, the company has acquired a lot of new customers and has also started offering improved service to existing ones by providing them with end to end accountability.